JACKSONVILLE, N.C. (WITN) - National Public Safety Telecommunicators Week shows appreciation towards people like 911 ...

The center’s director said there’s currently 14 openings for call takers, as well as other roles that haven’t been filled in ...

While dispatchers are not physically on the frontlines of emergencies, they are behind the scenes playing a crucial role in ...

It's National Public Safety Telecommunicators Week, so Tom Daubs with the Marion Police Department joins us to talk about 911 operators.

Officials said it used to be a multipurpose room, and now staff members can use the space to relax during their breaks and prioritize their mental health.

A Minnesota man with a history of threatening behavior and criminal convictions was charged with four felonies Tuesday after Minnetonka police officers and FBI officials said he was threatening to ...

The suit stems from the July 2021 death of N'ala J. Wallace, who was shot five times an hour before emergency responders were ...

Every day, hundreds of emergency calls are answered inside the Oneida County Emergency Communications Center in Oriskany.

A Hopkins man with a history of threatening behavior and criminal convictions was charged with four felonies Tuesday after ...

It’s National Public Safety Telecommunicators Week, and abc27 got a behind-the-scenes look at the Pennsylvania Turnpike Traffic Operations Center (TOC). The center looks similar to ...

If you're lucky enough to get a tour of Hall Ambulance's new dispatch center in downtown Bakersfield, keep an eye on seven-year veteran dispatcher Julianne Solano. Emergency calls that would likely ...

The Morgan County 911 center received 19 accidental calls on Tuesday and Limestone County 911 averaged 23 accidental calls per day in March, officials said.