The bank is sourcing compute resources five to 10 years out, said Darrin Alves, CIO of infrastructure platforms.

The software vendor plans to enable coordination between agents and help customers develop tailored solutions.

Mamilli most recently served as chief digital and technology officer and group president for China, Brazil and precision animal health at Zoetis.

The company will use its expertise in AI — honed through efforts like plan personalization — to help it create solutions for ...

After rolling out a proprietary cloud-based platform, the restaurant chain is setting its sights on adding capabilities to ...

The ERP giant will offer business continuity services through 2033 to customers facing complex migrations, the company said ...

The IDC MarketScape for Intelligent CCM noted, “With a commitment to responsible AI, the Newgen AI-powered platform delivers highly personalized user journeys and real-time conversational support, ...

Leaders have high hopes for autonomous capabilities, but adding the technology will raise the stakes for security and ...

As leaders confront leaner budgets, creating a strong culture can be a key talent retention tool, Grant Thornton’s Andrea ...

Most businesses have chosen to double down on AI despite the challenges. CIOs honed their strategies last year, taking a ...

Generative AI is going to impact every function within a bank — every single part of the job,” Accenture Global Banking Lead ...

The insurer more than doubled strategic tech investments since 2017 while reining in routine IT spending, CEO Alan Schnitzer ...