This document provides an overview of Salesforce entity relationship diagram (ERD) notation and conventions to help you clearly interpret the product data models available in the data model gallery. An ERD, also known as a data model, is a graphical representation of an …

Diagram Scope. An overview of the most common Sales Cloud objects and their relationships. Entities (objects) Included

Diagram Scope. An overview of the most common Data Cloud objects and their relationships with key conceptual entities (Who, Contact Point, Privacy Content, Engagement, and Product). Also shows a sample of the many subject areas supported in the Data Cloud data model including Sales, Service, Commerce and Loyalty. Entities (objects) Included

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Capture time-based steps, data flows, or interactions required to support a process; Focus on and clarify (with sequenced numbering) the order of aspects/properties; Find examples & templates of Interaction, Process, and Flow diagrams in the Reference Architecture Gallery. Data Models / …

How do I read these diagrams? See Salesforce Data Model Notation. More Sales Cloud Data Models

How do I read these diagrams? See Salesforce Data Model Notation. More Platform Data Models

Diagram Scope. An overview of the most common Service Cloud objects and their relationships. Entities (objects) Included

Diagram Scope. Conceptual entities for Engagement Reason, and Contact Point, along with other entities and relationships for tracking an engagement, including who was involved, why it occurred, and how it took place. Entities (objects) Included

Manage Appointments with Salesforce Scheduler; How do I read these diagrams? See Salesforce Data Model Notation. More Service Cloud, Platform Data Models